Check out page 21 of the source linked below, the original claim is a quite a bit off, but United Healthcare did implement an AI system that increased overall denial rates, especially in the category of post-acute care (the kind of stuff people need after a major procedure to safely recover).
Check out page 21 of the source linked below, the original claim is a quite a bit off, but United Healthcare did implement an AI system that increased overall denial rates, especially in the category of post-acute care (the kind of stuff people need after a major procedure to safely recover).
Source
What an understatement.