For decades, we have been told that the future is digital and that resistance is futile. But what if the future we truly want is one where the analogue coexists alongside the digital, where digital technology is an option and not a mandate?
They’re almost certainly doing that because they’re forcing you into SMS 2fa as a ‘backup’ to the TOTP solution.
Cheaper to get everyone’s phone number so you can send them a text message when they fuck up their totp app/delete it/get a new phone/whatever than deal with support calls.
It’s stupid and insecure and incredibly dumb, but, well, business decisions.
They’re almost certainly doing that because they’re forcing you into SMS 2fa as a ‘backup’ to the TOTP solution.
Cheaper to get everyone’s phone number so you can send them a text message when they fuck up their totp app/delete it/get a new phone/whatever than deal with support calls.
It’s stupid and insecure and incredibly dumb, but, well, business decisions.