LTT is entertainment, I wouldn’t expect in depth reporting from them. They don’t have that anal retentive attention to details/all angles that Gamer’s Nexus or Louis Rossman have. If LTT made videos where they attack stuff that they think is wrong, then I’d expect them to go on their face more often than not. And attacking large companies with a poorly constructed case, would always come back to bite them in the ass.

Very few people can do the kind of repeated reporting that Gamer’s Nexus and Louis Rossman do + stay in business. I can’t blame LTT for sticking to what they’re good at (superficial entertainment).

"That might make me look advertiser unfriendly!” Not what I was saying at all. I said that in the context of the time it might have made them look unnecessarily greedy to the public + provide free advertising + extra users for Honey.

I don’t enjoy watching ltt anymore since a good few years, but I’m still going to come to their defence :)

They discussed dropping Honey on their forum in march 2022: "We ended the partnership with Honey due to the way their service interacted with affiliate links. Essentially, if someone clicked on a affiliate link (For example, one of ours below in the video description on YouTube), and then if they “use honey” and search for a deal, Honey will override that tracking link even if they don’t find you a deal. ".

https://linustechtips.com/topic/1415146-weekly-sponsorship-suggestioncomplaint-thread-feb-28-2022/

When they defended themselves against the recent accusations, that they didn’t make enough noise when dropping Honey in 2022, their defence was that they thought that only creators were disadvantaged (a few 100 people?). They claim to have been unaware that the users of Honey (the hundreds of thousands of LTT viewers) were being disadvantaged as well. They also seemed to be unaware that Honey’s behaviour is likely illegal, at least LTT made no mention on the legality of it. https://therecenttimes.com/news/linustechtips-addresses-megalags-honey-allegations-defends-transparency Which checks out with their 2022 post.

If they had known that the users of Honey were being bamboozled as well, I’m sure that they would have made a video about it. But making a complaint video to basically say that an ex sponsor was stealing some of their marbles, might have given a bad look. + given more publicity to Honey, which LTT probably didn’t want to happen.

Trustpilot doesn’t have a way to verify if the reviewers are actual product users, so their system is very vulnerable to review bombing. Allowing review bombing can also harm their credibility. It’s a catch 22 for them: damned if they suppress review bombs and damned if they don’t.

Trustpilot’s method and/or communication could probably be better, but what Google is doing is the worst possible way to go about it: On the chrome webstore page there is no indication whatsoever that anything is amiss, Google is just silently removing all recent negative reviews. Atleast Trustpilot tells visitors that they’re temporarily not accepting reviews and that it’s because of recent news.

Aggregate scores on all sites have become untrustworthy, they’re just poor first indicators now, but reading user reviews is still very much worth it imo. It just takes way longer to figure out whether a product is good/bad than it did 10 years ago. Once ai llm catch up with writing credible texts, then that method will be toast as well and then we’ll be really screwed when choosing a product.

And I kinda understand why they’re blocking new reviews. Trustpilot doesn’t have a way to verify if the reviewers are actual product users, so their system is very vulnerable to review bombing. It’s a catch 22 for them: damned if they suppress review bombs and damned if they don’t.

Trustpilot’s method could be better (Fe: they could allow reviewbombs to happen and show 2 scores, with and without), but what Google is doing is probably the worst possible way to go about it: On the chrome webstore page there is no indication whatsoever that anything is amiss. Atleast Trustpilot tells visitors to go check the news.

I actually can’t believe that I’ve been defending Trustpilot, they’ve always had a repuation of selectively removing reviews, but well, Google is now worse than them.

Honey in the chrome webstore: 4.7 stars. With no clear way to see written reviews, just the aggregated stars are visible.

Honey in the firefox add-ons store: 3.2 stars.

Honey in Trustpilot: 2.7 stars. Closed for new reviews since 4 days, but old reviews and history are still accessible.

Google manages to do worse than trustpilot. Google is once again confirming what a useless company they’ve become.