This is exactly the problem. There are plenty of people who will crawl out of the woodwork to tell you how they’ve found a way to make AI “useful”, but very, very few could put their hand on their heart and say that it was “essential” to their workflow or their own happiness and wellbeing in any meaningful way.
If AI cost peanuts to run, this would be a very reasonable point. But it doesn’t. It’s staggeringly expensive to operate something like ChatGPT.
So any use of genAI has to consider the question “Do the benefits provided actually justify the cost?”
Obviously, in a capitalist society this turns into “How can we monetize this?”, but even in a fully socialist society it would still be necessary to ask if this technology is actually providing sufficient societal benefit to actually justify the material resource cost of running it.