aard

Which reputation? I used to work for a dell heavy hoster with thousands of dell servers almost 20 years ago - and apart from them being cheap I have nothing good to say about them. Worst is the remote management - several generations of DRACs all broken in new and interesting ways, and support is useless. You just get better discounts at that scale, which for a business owner drowns out the complaints of the tech people.

Notebooks also have similar bugs over generations - and nowadays they also feel even cheaper than they used to be.

Displays were somewhat acceptable - given you’re fine to work around the DPMS bugs they have in pretty much every display for the last two decades - but their display selection page is unusable and lacks most interesting details. So it is better to just get something you can check out in a shop.

I expect the responsible person listed for some specific application to react to an email about it to fix it, and not send me police. Why would I want to jump through hoops for doing them a favour?

Same applies also if there’s no easy way to send a mail to someone responsible.

Depends on how the parties behaved in the past. There are a bunch of government entities which called police on me in the past when trying to work with them about discovered issues and as result also will just get anonymous 0-day drops in public forums for future issues.