If the knob of your new-bought stovebreaks to talk to the seller or the manufacturer and request a new knob if it was a manufacturing problem. You don’t go around and steal knobs from innocents.

He’s an active initiator of the broken windows theory and thus not only a thief but acting anti-social by destroying virtues and morale and thus social safety, coherency and teamspirit. He’s a selfish sociopath.

So one is creative and solution seeking and now proud about himself and an inspiration to others and the other one – not, but just a thief.