• skozzii@lemmy.ca
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    3 hours ago

    I ran out to Walmart to grab my kid some cough medicine. It was locked behind the cabinet and since it was later than 6pm they couldn’t unlock it and told me to come back tomorrow.

    I will never go back to Walmart for medicine…

  • houstoneulers@lemmy.world
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    3 hours ago

    Honestly, the first thing i thought when hearing those measures was that it would only highlight how much more convenient online shopping is versus the store.

  • circuitfarmer@lemmy.sdf.org
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    4 hours ago

    No shit.

    No better way to kill brick and mortar than to make people interact more just to be able to pay you money for something.

    • bitchkat@lemmy.world
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      3 hours ago

      Not brick and mortar but a couple of sports leagues I was involved in. “We shouldn’t make it hard for people to give us money”.

  • LovableSidekick@lemmy.world
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    5 hours ago

    Exactly - you see the little lock thing on the display and you’re like, aww shit I have to go find an employee, nevermind.

  • 【J】【u】【s】【t】【Z】@lemmy.world
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    8 hours ago

    No shit. There was briefly an electronics store in the 90s where literally everything was priced low, but it was allllll locked up, either behind glass or held to the countertop with a security wire. I can’t even remember the name of it. It was like grand opening, grand closing.

  • ThomasCrappersGhost@feddit.uk
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    10 hours ago

    Well yeah… if you’ve got everything locked up you need to find one of the few staff left who is under far too much pressure to deal with customers.

    • Tiefling IRL@lemmy.blahaj.zone
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      9 hours ago

      It’s the fucking worst. Say I need a toothbrush, new mascara, and cough syrup. That’s gonna be at least 10 minutes waiting for the one overworked staff member to unlock the case at each of them.

      • ThomasCrappersGhost@feddit.uk
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        8 hours ago

        A toothbrush? In the U.K. they’re like 2 quid …we’re actually gonna end up with people using Amazon for their shop for everything. It won’t end up with your weekly shopping trip being from the same place either.

          • ThomasCrappersGhost@feddit.uk
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            8 hours ago

            To be fair ….i live in a small town. I don’t tend to go other places and buy tooth brushes, but at the same time only expensive items are locked up.

            • frayedpickles@lemmy.cafe
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              7 hours ago

              Deodorant is the thing here

              Also for some reason laundry detergent? Like, just get purex and be done with it, like $10 for a year supply.

              • frostysauce@lemmy.world
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                5 hours ago

                From what I understand laundry detergent (especially Tide) is used as a black market currency because the value is relatively stable and everyone needs it eventually.

                • dandu3@lemmy.world
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                  4 hours ago

                  I read a few years ago that was because Tide was fairly high end as far as laundry detergents go.

                  That was pre-Tide pods too, so those must be like Louis Vuitton type shit these days.

              • nomy@lemmy.zip
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                6 hours ago

                I found a wholesaler that sells a 5gal bucket of laundry detergent for $45, lasts probably 6 months.

                • clif@lemmy.world
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                  5 hours ago

                  We’re a small household with minimal laundry so 5 gallons is more like a 10 year supply for us… I’m here for it : D

  • collapse_already@lemmy.ml
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    12 hours ago

    Especially when you have one employee trying to cover the entire 16,000 square foot store. She isn’t able to stop checking people out to come help me get allergy medicine? It’s pretty bad when Walmart provides a better experience .

    • dual_sport_dork 🐧🗡️@lemmy.world
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      6 hours ago

      Several of the Walmart locations near me do this as well, now. One of them locks up diapers and baby formula, deodorant, shaving products, cough and allergy medications, basically all of their cosmetics department, the entirety of the tools department, most of paints, and all of electronics except for some reason the DVD’s. This is in addition to the usual stuff that’s under lock and key like the jewelry counter, ammo, and knives.

      As a result, as if I didn’t already need a reason, I just don’t go there anymore.

      Retailers have consistently made retail shit, and then they turn around and whine that they’re losing money because everyone is shopping online. Well, this is surely another part of it. What customer is going to stand around waiting for one of the three employees you have left in the store find the keys and unlock the cabinet to buy a fucking can of shaving cream and perp walk them to the checkout so they can pay right then and there versus just having Amazon deliver it tomorrow without the hassle?

      And thus, Amazon takes over another few square feet of the world.

    • GrumpyDuckling@sh.itjust.works
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      7 hours ago

      I’ve been thinking about opening a regular corner store, but without having a ton of superfluous junk like all these other stores have. Like one or two options for a toothbrush, a few options for toothpaste, etc. Basically just the more popular stuff that people want to buy and make it easy for them to actually buy it. Maybe even offer a drive up window so you can grab a few things on your way home. People will pay good money to avoid Walmart and also for convenience.

  • Godnroc@lemmy.world
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    14 hours ago

    I have gone to a local electronics store, Best Buy, several times in the last few years because I wanted something immediately only to be stopped at the last moment by a locked shelf and no one around to unlock it. What the fuck are you even supposed to do there? Scream and shout until someone arrives? Quietly stalk an employee until you find your moment to strike? I just fucking leave, I’ll wait for shipping.

    • ColeSloth@discuss.tchncs.de
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      5 hours ago

      Took me 25 minutes to buy a $4 brake light bulb at wal mart one night. After tracking down an employee to track down another employee to meet me by the glass door. I’ll never buy car bulbs there again. That portion of store is dead to me.

      • FordBeeblebrox@lemmy.world
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        5 hours ago

        I went looking for a new cabin air filter since I had a gift card. The auto employee had literally no clue what I was talking about and just pointed at the wall of air filters with a shrug. Five seconds in an O’Reilly and I was on the way home

    • WoodScientist@sh.itjust.works
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      8 hours ago

      I honestly wonder, is it illegal to simply unlock those things, if you have no intention of actually stealing from them? It’s not like they use particularly high security locks. You can probably buy some simple lock raking or cylinder lock tools.

      Is it actually violating a law to unlock one of those cases if you don’t have any intention of actually stealing something?

      • LifeOfChance@lemmy.world
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        5 hours ago

        You can actually just buy whatever keys you need online. When I worked in retail it was a major issue. Groups of thieves would come in and hand off the key to multiple people so each could go grab stuff from different areas.

      • madcaesar@lemmy.world
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        8 hours ago

        lol that’s way too much effort to give your hard earned money to a shitty company

        I avoid Best Buy like the plague, I can’t even remember the last time I went there, maybe 5 years ago? I went to buy a monitor and had to pass like 3 fucking security checks and a receipt checker.

        The whole experience was so off putting, I just never went back.

        • jj4211@lemmy.world
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          4 hours ago

          A few years back bought something at Best buy and they asked if I needed a receipt or was I ok with just getting it emailed. I said I didn’t need a receipt. Then I was stopped at the door because I didn’t have a receipt, and they had to get the cash register person to vouch for me.

          To their credit, for a gift card so I bought something there this past weekend and it was pretty much frictionless. Walked by the guy at the door with the product and no receipt or anything and didn’t signal at me.

          Walmart near me on the other hand has an interesting strategy. If I am carrying stuff in a bag, no problem. But if I skipped the bag, they ask to see my receipt. So guess you just need a plastic Walmart bag to shoplift…

        • dual_sport_dork 🐧🗡️@lemmy.world
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          6 hours ago

          The last thing I tried to buy at Best Buy they simply didn’t have in stock, despite their in store computer system and their web site insisting they had dozens of the damn things. Never mind getting someone to unlock the case; I couldn’t have bought it for any price no matter how badly I wanted it. I gave up. I haven’t been back since.

          Microcenter is pretty much the only brick-and-mortar electronics/computers store left that’s worth a damn, which is convenient because they’re also pretty much the only one left, period. Too bad they have barely any locations compared to Best Buy.

      • dual_sport_dork 🐧🗡️@lemmy.world
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        6 hours ago

        Is it actually violating a law to unlock one of those cases if you don’t have any intention of actually stealing something?

        It probably is.

        My state has a definition in its shoplifting statute that includes tampering with packaging, removing tags, or defeating security devices even if the product does not leave the store. I’m sure others do as well. Technically they could probably bust you even if the very next thing you did was take the thing to the checkout and pay for it. Not worth it, in my opinion. Just buy from someone who doesn’t pull that shit and let that good old fashioned Free Market Economy these chucklefucks love so much take care of it.

      • 【J】【u】【s】【t】【Z】@lemmy.world
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        8 hours ago

        Technically it would be trespassing, since your entering an area but no damages, assuming you don’t like break the lock or something.

        You’re not likely to get sued for nominal damages (one dollar) for a technical trespass. They might ask you to leave. If you have a key and nobody is around, go for it. The keys are generic.

    • ThomasCrappersGhost@feddit.uk
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      10 hours ago

      A simple solution would be a buzzer system that calls an employee to your aisle. But if an employee has the option of meeting shelf stocking or some other target, or spending time helping a customer, which isn’t as easily tracked and doesn’t look as good on a chart when bosses look at it, which do you think that they’ll choose?

      My local petrol station has the same person stocking shelves as serving customers a lot of the time, it creates a right nightmare situation.

    • Psythik@lemmy.world
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      4 hours ago

      Same and I don’t even shoplift. I feel like interacting with a human should not be required in order to go shopping. I just want to grab my stuff in peace, check it out myself, and go.

      Same reason why I ignore the receipt checkers. I just walk on by. Unless you’re at Costco, they’re not going to stop you.

      • radicalautonomy@lemmy.world
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        4 hours ago

        The people who check receipts to make sure you’ve paid for everything you are removing from the store. OP is saying that the Costco people are hard core, but that other stores’ receipt checkers aren’t going to try to stop you, which makes those places much more hassle free to just shop and go after you’ve paid for your purchases.

        • Machinist@lemmy.world
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          2 hours ago

          Costco and Sam’s require a membership and letting them check your receipt and stuff is part of the terms of your membership. They could, in theory, take civil legal action against you, in reality, they’ll review video and cancel your membership and refuse to let you purchase in the future. Walmart, Target, Lowes, etc, don’t require a membership. Worst they can do is trespass you from the property.

          I’ve only had Walmart ask. I say, “No, thank you.” and keep walking. No problems so far.

  • AFK BRB Chocolate@lemmy.world
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    14 hours ago

    Just recently, my wife wanted an eyebrow pencil, so we popped into a drugstore. All the makeup stuff was behind locked cabinets. We just turned around and went to a different store.

    It seems like a particularly bad idea for anything that people might want to look at different versions of. If I wanted AA batteries that were locked, I might be okay saying, “Hey, can you grab me the batteries?” But for something that I want to look through the options, I’m not going to do that with the employee standing there tapping their foot.

    • Takumidesh@lemmy.world
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      9 hours ago

      Reminds me of getting the guy to unlock the video game and he hands me the game thinking we are gonna go ring it up, and I am just standing reading the back of the case, only to put it back and ask for another one.

      Just ends up being me and Walmart bro shopping for a game together

      • AFK BRB Chocolate@lemmy.world
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        7 hours ago

        That’s funny, and good on you for not being intimidated into being rushed or leaving. If they want to lock the stuff up, they should deal with the impact.

  • HootinNHollerin@lemmy.dbzer0.com
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    13 hours ago

    Last time I went to cvs (competitor to Walgreens), 3 different things I wanted were locked up. It took me too long to get someone 3 fucking different times to unlock it. On the last one I told the employee next time I’m just going to order online and might not be from cvs. Treat me like a kid or a criminal and I’ll take my business elsewhere

    • butwhyishischinabook@lemmy.world
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      8 hours ago

      That’s horrible and CVS deserves to lose your business, butI promise you that, unless it was the store manager you told, that employee absolutely did not care and didn’t tell anyone who did care. That’s just a consequence of divorcing ownership of businesses from employment. I swear to you that no normal employee of a national chain has ever been impacted by being told by a customer that they’re taking their business elsewhere. If anything people should write letters to corporate, not let a low level employee with no interest in the company know.

    • frayedpickles@lemmy.cafe
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      7 hours ago

      Lol what kind of sucker goes to cvs ;)

      Not everyone is rich enough to pay 10x prices on everything

  • esc27@lemmy.world
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    17 hours ago

    Despite all the effort spent prosecuting it, there’s virtually no concrete evidence that retail theft — organized or otherwise — is on the rise. Data on retail theft provided to law enforcement and lawmakers comes exclusively from corporate retailers, or organizations funded by them, and is not independently vetted. Last year, the National Retail Federation was forced to retract its claim that organized retail theft cost its members “nearly half” of the $94.5 billion in lost inventory in 2021. One researcher put the actual figure closer to 5%.

    https://www.businessinsider.com/americas-war-organized-retail-crime-target-cvs-victorias-secret-2024-9

  • makyo@lemmy.world
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    16 hours ago

    The store in my neighborhood thought it wise to lock up the fancy Italian coffee beans. I’m absolutely sure it will not stem theft and will absolutely decrease sales. The bags are big - these are the 1kg bags - so I’m fairly sure most of the theft that is happening is internal anyway.